Privacy Policy

Where Luxury Meets Legacy

Last Updated: October 22, 2026

At Primora Tours, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request a travel service, or make a booking with Primora Tours.

1. Information We May Collect

Depending on the service you request, we may collect information such as:

• Full name
• Email address
• Phone number and WhatsApp contact details
• Nationality
• Travel dates
• Number of travelers
• Hotel and accommodation information
• Flight information
• Passport or travel-document information, when required to arrange specific travel services
• Special requests or preferences
• Information you provide when communicating with us

We only request information that is reasonably necessary to provide or arrange the requested services.

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries and requests
• Prepare quotations and itineraries
• Confirm and manage bookings
• Arrange transportation, accommodation, tours, guides, cruises, activities, and other travel services
• Communicate important information regarding your trip
• Process or arrange payments
• Handle changes, cancellations, refunds, or service issues
• Improve our services and customer experience
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal or regulatory requirements

3. Information Shared With Service Providers

To arrange your trip, we may need to share relevant information with trusted third-party service providers, such as:

• Hotels
• Airlines or transportation providers
• Tour guides
• Cruise operators
• Restaurants
• Activity providers
• Local transportation providers
• Payment service providers

We only share information that is reasonably necessary for the requested service. These providers may handle your information under their own privacy policies and applicable requirements.

4. Payments

Primora Tours may arrange payment through a payment method agreed with you during the booking process.

Payment instructions, payment methods, deposit requirements, and applicable amounts will be communicated to you before payment is requested.

We do not request unnecessary payment information through unsecured communication channels. If a third-party payment service is used, its own terms and privacy policy may also apply.

5. Communication Through Email and WhatsApp

If you contact Primora Tours through email, WhatsApp, or another communication channel, we may retain the information exchanged with you in order to respond to your request, manage your booking, and provide customer support.

Please do not send sensitive information unless it is specifically required and requested for your travel arrangements.

6. Cookies and Website Technologies

Our website may use essential cookies or similar technologies required for basic website functionality. If optional analytics, advertising, or other tracking technologies are introduced, this policy may be updated to explain their use.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and booking records, resolve disputes, prevent fraud, and comply with applicable legal or accounting requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the contact details below. Some information may need to be retained where required or permitted by applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Primora Tours is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or business practices. The updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Primora Tours: